Customer Service

At Limo-Limousine.com, we’re dedicated to ensuring your experience researching and booking limousine services is seamless and stress-free. Our Customer Service team is here to assist with any questions or concerns you may have.

1. How to Contact Us

Email Support: Send us a message at [email protected]. We aim to respond within 24 hours.
Phone Support: Call us at (747) 323-9913 (Mon–Fri, 9 AM – 6 PM PST).
Live Chat: Click the chat icon in the bottom corner of any page to connect with an agent instantly (available Mon–Fri, 9 AM – 5 PM PST).
Mailing Address:
Limo Limousine Reviews, LLC
8201 Canoga Ave. Unit #10326
Los Angeles, CA 91309, USA

2. Service Hours & Response Times

Email: Replies within 24 hours, Monday through Friday.
Phone: Live support weekdays 9 AM – 6 PM PST. Voicemails returned within one business day.
Live Chat: Instant responses during chat hours (Mon–Fri, 9 AM – 5 PM PST).

3. What We Can Help With

Assistance navigating our “Best in Limo Services” or “Recent Reviews” sections
Troubleshooting website issues (broken links, account errors)
Guidance on submitting or updating your own limo review
Clarification of privacy, cookie, or business policies
Feedback, suggestions, or general inquiries

4. Frequently Asked Questions

How do I update my review?
Email us at [email protected] with your review details, and we’ll make the changes within two business days.
I can’t find my favorite limo company—can you add them?
Yes! Send us the company name, website, and any licensing details you have, and we’ll evaluate them for inclusion.
Where can I see my past support requests?
If you have an account, log in and visit “My Support Tickets.” Otherwise, contact us for status updates.
How do I unsubscribe from emails?
Click “Unsubscribe” at the bottom of any email, or email us at [email protected] and we’ll remove you promptly.

5. Feedback & Suggestions

Your input helps us improve. Whether it’s a feature request, content suggestion, or a bug report, please share your thoughts at [email protected]. We review every submission and implement enhancements regularly.

6. Escalations

If you’re not satisfied with our initial response, you may escalate your inquiry to our Customer Service Manager:

Customer Service Manager
Email: [email protected]
Phone: (747) 323-9913

7. Commitment to Quality

We strive for excellence in every interaction. If you ever feel we haven’t met your expectations, let us know so we can make it right.